Our contact details

Name: Castle Automotive & Engineering Supplies Ltd
Address: The Pack House, Crittenden Road, Matfield, Kent, TN12 7EN
Phone Number: 01892 832077
E-mail: info@castleengineers.co.uk

• The type of personal information we collect.
• We currently collect and process the following information:
• Name both personal & business Name
• Email
• Phone Numbers
• Address's
• Customer/Supplier Financial Information
• Company VAT/Registration Number's

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To create customer accounts
• Invoices
• Sale quotes
• Send marketing information inc promotions.
• Deliver Order's placed.

We use the information that you have given us to:

• Create customer accounts.
• Invoices
• Sale quotes
• Send marketing information inc promotions.
• Deliver Order's placed.

We may share this information with couriers to deliver to order.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• (a) Your consent. You are able to remove your consent at any
• time. You can do this by contacting info@castleengineers.co.uk
• (b) We have a contractual obligation.
• (c) We have a legal obligation.
• (d) We have a vital interest.
• (e) We need it to perform a public task.
• (f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.
We keep all personal/business information until requested for it to be removed.

Your data protection rights

• Under data protection law, you have rights including:
• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain
• circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
• Please contact us at info@castleengineers.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Castle Automotive & Engineering Supplies Ltd
The Pack House
Crittenden Road
Matfield
TN12 7EN
01892 832077 info@castleengineers.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk